Terms And Conditions

Welcome to PixelHive!

Thanks for using our products and services. By using our Product and Services, you are agreeing to these terms. Please read them carefully.

This site is operated by PixelHive.PRO (hereinafter referred to as PixelHive, PxH, PH, I, we, our or company, etc.). Please note that additional terms will be available with the relevant Services, and those additional terms become part of your agreement with us if you use those Services.

Using our Services

You must follow any policies made available to you within the Services.

Don’t misuse our Services. For example, don’t interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.

Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Don’t remove, obscure, or alter any legal notices displayed in or along with our Services.

Limitation of Liability

Under no circumstances shall PixelHive be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if WebAppick.com or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.

License

The license key ensures that you are a valid customer and eligible to get updates from our servers. If you do not activate the license, the plugin may not work fine.

Each product from our site includes 1-year update validity. This date is calculated from the minute the order has been marked as complete. If you do not have a valid license, you will not be able to download any of your purchased products.

  • An active subscription is required to access the downloads section.
  • We process recurring payments automatically. Our products have auto-renewal feature, we use 2Checkout subscriptions to ensure smooth flow of subscriptions. Read Terms & Policies of 2Checkout.com

Refund Policy

We provide digital media (software) that can be downloaded instantly after a purchase has been made. There is no “trial” or “grace period” after purchasing our themes, plugins or any custom software which means all sales are final. Once you have our software, you can not “return” the product.

Our refund policy has only one condition- If we fail to solve a bug in our product, we will issue a refund. You can read how our refund policy works here.

Warranty

Our products are provided “as is” without warranty of any kind, either expressed or implied. We do not guarantee that our products will work in all software, nor do we guarantee that our products will be functional with all versions of the software. We do not guarantee compatibility with any additional third-party plugins, scripts, or applications.

By Software we mean Web Browser, Web application, WordPress, Photoshop, Lightroom, etc. Please refer to the individual Product or Service page for uses details.

However, you can always check the products on our demo (screenshots, video and our demo server) before purchasing to be sure about the issues. Our contact form is always there to help you.

Product Updates

Each individual product (WebApplication Scripts/WordPress Theme or Plugins) purchased from PixelHive includes free updates to customers for 6 months to 1 year from the date of purchase. We do not guarantee that product updates will always be made and forever, but PixelHive does it’s best to improve each product over time and make sure they will work with the latest version of the software. We cannot guarantee that our products will run with older versions of the software.

Download Policy

Upon receipt of your order, you will either be prompted to begin your download immediately or you will receive an e-mail from us with instructions to complete your download. You will also find a list of downloadable item(s) that you purchased within your Account Dashboard » Downloads Page. In case you are unable to download the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your download, please let us know.

Account Termination and Suspension

We reserve the right to suspend and/or terminate any user account without notice. This may be due to one or several of the following reasons.

  • Abusive behavior and/or excessive negativity towards the PixelHive staff and/or other PixelHive customers.
  • Repeated defamatory, malicious, and/or false statements including slander against PixelHive, and/or attempts to persuade potential customers away from purchasing PixelHive products.
  • Promoting competitor products, contributing to software piracy, hacking, spamming, or other illegal acts.
  • We reasonably believe that your account has been compromised, shared with others, or for other security reasons. All decisions are final and terminated or suspended accounts will not be reversed.

Privacy Policy

User account data and certain other information about you will never be sold or rented to any third-party. You understand that through your use of our services you consent to the collection and use of this information which includes the transfer of this information to the Government Of Bangladesh (if requested by law enforcement agencies for any illegal or suspicious activities) and/or other countries for storage, processing, and use by PixelHive.